Hotel booking may be CANCELLED according to the BOOKING CONDITIONS.

If you are sure that you want to cancel your booking, please notify our operator using form below. Please fill-in your booking number.
If you lost it, please specify detailed information about your booking: date, time, your name and e-mail.

In case of booking cancellation the following amounts will be charged:

1. 50 PLN (approx. 12 Euro) - as long as the cancellation is made 3 days prior to the initial commencement date of the service, when the User is expected to take advantage of the service requested;
2. 100% of the total reservation if the cancellation is made following the 3 day period signalizing initial commencement date of the reservation (in the case of an overnight stay - 100% of the cost is charged for the first night);
3. 100% of the total reservation cost if the User resigns from using the service without making a formal cancellation, by completing and sending the cancellation form, through the system;
4. 100% of the total reservation cost, if the User is a no-show or refuses to utilize all the reserved services requested without making the necessary changes.
   

In the case of making a cancellation the full amount owed will be reimbursed via a bank transfer to the bank account specified by the User on the cancellation form.